Please tell me about your experience with my office.

Tell me about you
Name *
Address *
Phone *
Tell me about your experience
How strongly do you agree with each statement below?
Contacting with my office *
Contacting with my office
You were made to feel welcome upon entering and/or contacting my office, and were treated with a high level of respect throughout your dealings with our office.
My office contacted you within a reasonable amount of time after your inquiry was submitted.
Your File Manager *
Your File Manager
The File Manager took the time to understand your inquiry and explain the associated process and timelines.
The File Manager responded to your questions and concerns in a timely manner.
The File Manager displayed care and empathy in dealing with your inquiry.
Resolving your case *
Resolving your case
The time to resolve your case was reasonable.
My office provided you a complete explanation regarding the final outcome of your case.
Overall, you are satisfied with your experience with my office.
Contact and consent
May we contact you about your responses to this survey in order to continuously improve our constituent services? *
If you answered 'yes' above, what is your preferred method of contact?
Consent to share information *